Doug Munro
Well-Known Member
Because I actually DID read your thread, I deliberately created a separate thread to comment on isolated incidents.
It is exactly why I didn't include my comments on your thread(s), on preferred & bad fillers...I didn't want them part of your "sticky" threads.
I posted them only for discussion in terms of the state of our industry in general, & the state of certain shops' attitudes in particular.
But now that you mention it, it does make me wonder...
How can you expect there to be consistency in our industry, when there's not even any modicum of consistency in a franchise network?
How can you propose lower margins and increased customer counts as being critical to the success of florists, and then hammer me for bringing this incident of grossly inflated prices to your attention?
The problem may not be industry...it might be in your own back yard...but please go on & continue to attack the messenger...
Prestonway,
I just reread my posting to you and at no time did I attack you as the messenger. What I did do in my own defense was point out that this was an isolated incident, which to my knowledge it is. I did make the mistake at the time in that I thought both incidents occurred in two of our stores, after rereading the thread I believe(if I interpret it correctly) that only one of the incidents happened in a Grower Direct store.
As to my opinions on the industry, I stand by them. All this brings to light is that at least one of our franchisees operates in exactly the same manner as many other retail florists. Trust me, I don't consider it right regardless of who it is.
As well as rereading my own thread, I also reread yours and to be frank (no pun intended) I lost count of the slurs, profanity abbreviations, and personal attacks in it, so I do appreciate that you did not post it in that format on my thread as I am hoping to keep it from sinking to that level. We are after all business professionals.
I believe that you are giving Grower Direct and myself far too much credit for our influence on both the flower industry and the North American consumer if you truly believe that all the problems the flower industry is currently suffering originate in "my backyard".
I would suggest however that if this one particular incident has you that twisted that you find a new fulfiller in that city. I know that I would rather than elevate my blood pressure.
On a last note, as I stated previously I am going to contact our store about this so that we can resolve the problem.