Un happy FTD.com customers
- Thread starter Peter1
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Peter
Now thats one angry customer....haha, i give him credit for going all the way with this! I would not want him pissed at me!!!! Maybe they will pay him to stop doing his website thing against FTD! Who knows......
Anyhow in regards to both FTD and Teleflora........they will NEVER get my business!
Rosey
Now thats one angry customer....haha, i give him credit for going all the way with this! I would not want him pissed at me!!!! Maybe they will pay him to stop doing his website thing against FTD! Who knows......
Anyhow in regards to both FTD and Teleflora........they will NEVER get my business!
Rosey
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
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It's about time that FTD and TF paid this price!!
they HAVE to realize that as they battle for supremacy, and market share, leaving support systems for actual real live florists, on the downslide, that customers have NO CHOICE, but, to turn to this and other media.
HOWEVER, after reading some of the comments, I would hope that the writers were pointing their fingers at the actual OG sites of the big 2...or at least it looked that way to me!
Florist shops HAVE to be diligent...most of us are!!
When WE, as a shop, piss off a customer, they can go somewhere else, when FTD or Teleflora piss off a customer, it paints us ALL with the same brush.
I support the writer of this site...I think he is right on!!
Mike
they HAVE to realize that as they battle for supremacy, and market share, leaving support systems for actual real live florists, on the downslide, that customers have NO CHOICE, but, to turn to this and other media.
HOWEVER, after reading some of the comments, I would hope that the writers were pointing their fingers at the actual OG sites of the big 2...or at least it looked that way to me!
Florist shops HAVE to be diligent...most of us are!!
When WE, as a shop, piss off a customer, they can go somewhere else, when FTD or Teleflora piss off a customer, it paints us ALL with the same brush.
I support the writer of this site...I think he is right on!!
Mike
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
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From this same site....
Why don't they listen when you call customer service?(posted by Wireless on 10/26/2003)
HI there
I personally find the bigger the company the less customer service you get!!! this is why people do like the smaller shops they are more personable.....
In ergards to your question, i find the bigger the shop....the more employee's,the more people handling your problem, it never gets resolved bc there are so many people who don't give a ****, theya re making an hoursly wage and thats that!
We have been hearing alot of bad news relating to FtD.com and telefloral as well. they are competeing aginst thier own memners if you can imagine this!!! Why would I pay THEM to compete aginst me...now thats rediculous!! and not a very smart busienss move at all.
It's about time these BIG fellow's either starting figurign out what problems they have within the company or downsizesomething, .....as they will be forced to eventually.
That's my reply....
Wireless ( no floral wire service needed)
Why don't they listen when you call customer service?(posted by Wireless on 10/26/2003)
HI there
I personally find the bigger the company the less customer service you get!!! this is why people do like the smaller shops they are more personable.....
In ergards to your question, i find the bigger the shop....the more employee's,the more people handling your problem, it never gets resolved bc there are so many people who don't give a ****, theya re making an hoursly wage and thats that!
We have been hearing alot of bad news relating to FtD.com and telefloral as well. they are competeing aginst thier own memners if you can imagine this!!! Why would I pay THEM to compete aginst me...now thats rediculous!! and not a very smart busienss move at all.
It's about time these BIG fellow's either starting figurign out what problems they have within the company or downsizesomething, .....as they will be forced to eventually.
That's my reply....
Wireless ( no floral wire service needed)
They can't even spell teleflora....and further more why are they against teleflora when the 2 people stories are with ftd.
Rosey, how come if you're not FTD or Teleflora and have no intention of joining you are promoting their products by showing trademarked FTD and Teleflora arrangements on your web site?
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
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LUC....if you were to "read" the site,
you'd find that the "writer" or writers, recommend going direct to your local flower shop INSTEAD of FTD.com, or Teleflora.
If you do a "whois" search of the site holder of this URL, there is NO INFO about who wrote this site, or even if the "complaints" are legit.
It wouldn't be the first time, that a "disgruntled" ex-employee of either of these wire services, or ANY other business, tried to discredit it's ex-employer, using these tactics.
Mike
you'd find that the "writer" or writers, recommend going direct to your local flower shop INSTEAD of FTD.com, or Teleflora.
If you do a "whois" search of the site holder of this URL, there is NO INFO about who wrote this site, or even if the "complaints" are legit.
It wouldn't be the first time, that a "disgruntled" ex-employee of either of these wire services, or ANY other business, tried to discredit it's ex-employer, using these tactics.
Mike
Wonder what will happen when the Legal mutts employed by FTD and Teleflora track down the owner and have the site removed. Isn't there a couple of guys in the US that have this type of site going on Wal-mart, and keep having to change the name and location every time they are found.
I got the URL of the site from a guy who has no connection to the trade, he found it doing a search for something else, and thought I might like to see it.
Trade marked???? I did not see any trade mark on the prints that were used on this site......furthur more, I did not design or upload anything onto this site, I hired someone to do it.....and if they are FTD's then they will be removed immediatly.....But....Some of them are my own..thanks for being so nosey...!
I see you are still sore at me for dropping your site....well...I did not get any business from it, I did not sign any contracts....and made no promises..I said I would try it and thats exactly what I did....I TRIED IT, Didn't like what I was getting....and dropped it.
Actually John, I have heard about as much from you as I would like to....
Rosey
Rosey,
You may have hired someone to do the site for you, but you are responsible legally for the contents. If you're using copyrighted images (which, obviously, any images produced by FTD & TF are) it's only a matter of time until the lawyers start writing. Best to deal with this quick - no matter who designs & hosts your site!
Ryan
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
- Nov 10, 2002
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- Ontario
Rosey....
if you use your own photos of products, then it is YOUR trademarked product. How would you like it if another shop used YOUR site creations on their own??
Part of the contract wording between members of, and the wire services "allow" you to use THEIR copyright images, and holds true for ANYONES copyright images, phrases, or words, provided you are a member of that organization.
John was ABSOLUTELY CORRECT, in pointing out your site was using illegal content, and did not deserve your comeback!!
He MAY have helped you avoid a "problem"....I'd of said THANKS...
Mike
if you use your own photos of products, then it is YOUR trademarked product. How would you like it if another shop used YOUR site creations on their own??
Part of the contract wording between members of, and the wire services "allow" you to use THEIR copyright images, and holds true for ANYONES copyright images, phrases, or words, provided you are a member of that organization.
John was ABSOLUTELY CORRECT, in pointing out your site was using illegal content, and did not deserve your comeback!!
He MAY have helped you avoid a "problem"....I'd of said THANKS...
Mike
Rosey,
BJ was being helpful, your comments were uncalled for! IF you've been in business 20 years surely you know that you cannot use someone else's images as your own!
Hugh
PS We've been on with a1florists for a couple of years and we see referrals from BJ's site on a regular basis; it's the only directory type site that we pay to list with and are very happy with the results.
H
BJ was being helpful, your comments were uncalled for! IF you've been in business 20 years surely you know that you cannot use someone else's images as your own!
Hugh
PS We've been on with a1florists for a couple of years and we see referrals from BJ's site on a regular basis; it's the only directory type site that we pay to list with and are very happy with the results.
H
Audra
New Member
While I felt Rosey's comments were a little hostile, I have doubts that this sort of commentary is constructive either. Personally, I choose to leave rebukes to the Moderators.
Audra
I don't know the full story between BJ and Rosey, but I know BJ has ALWAYS been helpful for me and for the money I am spending ont he site he created for me pays for it. Before you're site is off and running on search engines etc. BJ site brought me 100% business with little fees compare to HIGH fees of other wire service sites orcreating my own.
I just hope Rosey you had a bad day yesterday when you wrote your response to BJ. He was being helful as usual.
Luc
I just hope Rosey you had a bad day yesterday when you wrote your response to BJ. He was being helful as usual.
Luc
Getting back to FTDS*cks.com
log in today, there are new updates and a very nice article written by an Ex Member Florist.....they put a lot of thought into there article.:gossip:
log in today, there are new updates and a very nice article written by an Ex Member Florist.....they put a lot of thought into there article.:gossip:
BOSS
FlowerChat Administrator
Thing is...
They seem to REMOVE any identifying info, thus making all the posts anonymouse...
Alos, by reading them all, I do know who a couple of the posters are, and IMHO they are not consumers, but rather folks form the various florist chat boards...
Folks should learn to type differently if they want to be anonymouse
They seem to REMOVE any identifying info, thus making all the posts anonymouse...
Alos, by reading them all, I do know who a couple of the posters are, and IMHO they are not consumers, but rather folks form the various florist chat boards...
Folks should learn to type differently if they want to be anonymouse
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
- Nov 10, 2002
- 9,206
- 3,792
- 113
- 72
- State / Prov
- Ontario
And....
we know ONE of them for sure, just like you said BOSS!!
I don't have much use for "anonymouse" posters, or site holders, but, the viewing public doesn't really know what's up, and you know people...they just LOVE any reason to quantify their side of the story.
These stories are almost ALWAYS are one sided, and almost ALWAYS occur during holiday time (though not every time)
Mike
we know ONE of them for sure, just like you said BOSS!!
I don't have much use for "anonymouse" posters, or site holders, but, the viewing public doesn't really know what's up, and you know people...they just LOVE any reason to quantify their side of the story.
These stories are almost ALWAYS are one sided, and almost ALWAYS occur during holiday time (though not every time)
Mike
Wasn't me....
I senced a little Totoism with one of those messages...???is this what your talking about Boss?.
I senced a little Totoism with one of those messages...???is this what your talking about Boss?.
BOSS
FlowerChat Administrator
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