UPDATE: Greg called me...
Just wanted everyone to know that I just got off the phone with Greg.
In summery, and without getting into the whole call, he has had a ROUGH time of it over the past few months, and is trying to get his life and business back together. He paid for the order that was called out to me via his credit card, and gave me a healthy explination of the cause of the problem.
I know from MUCH experience that communication with FTD can be - say - 'spotty' at times, and apparently the actual word of his shop's suspension did not reach him until after the order was placed with us.
Whatever the reasons, and whatever his issues with FTD, he said that he wanted to make good on any orders given to florists that were refused by FTD. So, he called me.
To this, I give him a lot of credit, and wish him only the best on his road to rebuilding his business and moving on with his life.
- Herb