This is where Dazael's signature of "evolve evolve evole..." comes into play.
Unless a bride specifically requested that you used a holder, there is no way that it should have been used for this design. It is an unnecessary cost, increases production time, increased risk and is viewed as very outdated (even tacky) to the modern bride.
If you care about the business this issue should be addressed ASAP. NO bouquet holders unless it is a large cascade or it is specifically requested by the client.
Your designer could say she was rough with it and doesn't care. As a business owner, I would be furious if this happened. Not only do you have an unhappy bride, but you have an unhappy bride with the power of the internet. She could be writing reviews of your services all over the internet. One bad review can negate 100 good ones.
I hope that bride received a full refund for her bouquet at the least. Stand up to the designer. One bad review could mean wedding revenues lost that are greater than his salary, I guarantee.
Unless a bride specifically requested that you used a holder, there is no way that it should have been used for this design. It is an unnecessary cost, increases production time, increased risk and is viewed as very outdated (even tacky) to the modern bride.
If you care about the business this issue should be addressed ASAP. NO bouquet holders unless it is a large cascade or it is specifically requested by the client.
Your designer could say she was rough with it and doesn't care. As a business owner, I would be furious if this happened. Not only do you have an unhappy bride, but you have an unhappy bride with the power of the internet. She could be writing reviews of your services all over the internet. One bad review can negate 100 good ones.
I hope that bride received a full refund for her bouquet at the least. Stand up to the designer. One bad review could mean wedding revenues lost that are greater than his salary, I guarantee.