I will find out for sure if the sender saw it and what they had to say if they did. The recipient saw it of course and I hope they pass it on to the sender. It is curious though as has been mentioned above.....why do they get repeat business after this happens? Is it the anonymous nature of hiding behind a web address vs. a personal transaction such as with a florist that makes people more angry when a florist does this? Someone who knows human nature can pipe up here and explain to me?