what is FTD thinking? new directory options

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Maybe I read it wrong??

Sher, I see your point, however I see it this way...most additional zip codes corospond to other little cities...they may all be in **Philly** but they have their own names as well...

For me, Hope Michigan is really part of Midland, but it has it's own zip, thus it would be an additional fee. Adding the $8.00 to the $1.00 and 27% on a $50.00 order for the 1-2 orders a month to that zip makes that order UNprofitable.

I no longer fill for Da Dot, (it's a Walmart thing) however when I did, I listed perhaps 20 zip codes that I was unwilling to put into the directory because of the ASB listing TAX, when in reality I was doing them a favor covering those zips for them.

I feel this will (for those florists that pay attention) lessen coverage, not increase it. But then we already know many florists will not notice the change until they get the November statement in December, then they will be too busy with Christmas, and forget until January, thus FTD will get a couple months taxes before the change can be put in on behalf of the florist.

Anyone notice how these things are always timed around major holidays? Oh and any changes must be made by September 7th...2 days after Labor Day when many owners may still be on vaca...
 
no matter what way you read it

It stinks.....if you are in a big city that has a lot of zips under the umbrella of the "main" town then you probably won't feel the impact but for those of us in smaller cities with a bazzillion towns, zips etc, it is too much to bear. They continue to show their "Big Ones" don't they......I hear the clangin all the way down here!
 
It pays to live in Canada (sometimes)

Just checked with directory services and this does not inculde Canada......(for now)

So looks like we're off the hook till they can figure out our postal code system!
 
Actually....

Sher said:
Did I mis-read the message? I thought it said per city..not per zip code, so I read it to mean tht if Herb serves 150 zips but they are all in Philadelphia then it is a charge of 8 bucks....if they charged 8 bucks per zip, they would have a mass exodus and they can't have that.They need the revenue from the other stuff to maintain the brand...gaggo-maggo
Click to expand...
I just added them up - try 240 zips registered with .COM....
OK - simple math says that's $1920 per month, $23,040 a year...
...um...
ARE YOU FRIGGIN NUTS, FTD!!!!

NOW...Sher nope - per ZIP. Here's my question. Philly has twenty something diff. zips. AND, that is my MAIN town. So ALL those zips are exempt - right? The main store has 10 ASB's (I think - have to check...) My 2nd store has it's main zip, with 10 ASB's. SO...I will be dropping ALL towns that are not currently ASB's and keeping all the Philly zips.
I have called FTD to clear this up/confirm this...no call back yet.

Hmmm...Wonder why???

- H.
 
PhillyPhlorist said:
ARE YOU FRIGGIN NUTS, FTD!!!!


Hmmm...Wonder why???

- H.
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$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$$
 
Calls to FTD Member Services provided conflicting answers to questions as I was transferred from one person to another, finally ending with a voice mail. Some of those with whom I spoke had no idea what I was talking about. Grrrrrrrrrrrr
 
PhillyPhlorist said:
Sher nope - per ZIP.
Click to expand...

Sorry PhillyPhlorist, I think you got that mixed up. It is $8 per extra city served.

"...any zip codes you fulfill for FTD.COM, outside of your Main Town Member Listing will be assigned an Additional Listing for the city that corresponds with the FTD.COM zip code"

"The cost for an Additional Listing is $8 per city per month"

This is per city per month. They are changing the zips into cities. So if you serve 4 zips in a city next to you then they will list you serving that city so it is only $8 per month not $32 a month.

What they are doing it making it so that if a florist has said that they will deliver to certain zip codes for FTD.COM that they will now use that list to add also served by cities in the directory and then charge you for the extra cities that you said you would deliver for FTD.com orders.

Sorry if I am relpeating something already said but for example...

A florist tells FTD.com that they will deliver to 20 zip codes and 10 of those zips include 3 cities that you deliver to but are out of your area.

But that same florist has told FTD not to include any also served by cities in the member directory because that florist does not want to spend that money every month for the listing.

What happens now is that FTD will take those 10 zips that they know that florist serves for ftd.com and find out that they cover 3 cities. Then they will add those 3 cities to the member directory as being Also Served By cities and charge the florist $24 a month for that ($8 per extra city).
 
What happens now is that FTD will take those 10 zips that they know that florist serves for ftd.com and find out that they cover 3 cities. Then they will add those 3 cities to the member directory as being Also Served By cities and charge the florist $24 a month for that ($8 per extra city).gfloral

1). What does ABS mean?
2). $24.00 a month all of a sudden (if that is the case) new fee(?) is way to much when you add in the price of gas or just plain old living!!!!!!
 
nonbitter said:
1). What does ABS mean?
2). $24.00 a month all of a sudden (if that is the case) new fee(?) is way to much when you add in the price of gas or just plain old living!!!!!!
Click to expand...

1.) ASB is also served by, which is when areas that you can list in the FTD or Teleflora Directory that you deliver to that is not in your city that you are located in.

2.) If you think $24 is alot think of the florists that told FTD.com that they would deliver to 30 or 40 different zips that cover 10 cities (some areas are at a nexus of many small cities). If they didn't have any of those cities in the directory already they will be paying $80 a month extra. Ouch.
 
Thanks for the clarification, GFloral!
 
thanks gfloral, sounds like the retailers get nickeled and dimed to death. I guess the merc system takes care of all the accounting issues!
Seems like the design work is the easy part of the business these days the accounting sounds like a nightmare.
 
nonbitter said:
thanks gfloral, sounds like the retailers get nickeled and dimed to death. I guess the merc system takes care of all the accounting issues!
Seems like the design work is the easy part of the business these days the accounting sounds like a nightmare.
Click to expand...

You're right.

The wire services want florists to believe it's a 73-20-7 percent split on wire orders, but in reality after figuring the nickel and diming, filling florists rarely receive much more than 60 cents on the dollar.
 
For changes or

to check which cities they have you listed for contact Jennifer Carroll at FTD...

She can make changes before the Sept 7th deadline...

Have a nice day!
 
Correct G -

GFLORAL said:
Sorry PhillyPhlorist, I think you got that mixed up. It is $8 per extra city served.

"...any zip codes you fulfill for FTD.COM, outside of your Main Town Member Listing will be assigned an Additional Listing for the city that corresponds with the FTD.COM zip code"
Click to expand...

You are correct - I got confused b/c FTD.COM had asked for ZIPS, but as we know the directory uses TOWNS...not zips. So NOW I have to cross ref. all my 200+ zips to the town they belong to...what a mess...so now I have to print my delivery zones and figure stuff out...

I have FTD.COM and Directory services both working on this. In the end, I will be dropping most of my coverage...just the OPPOSITE of what FTD thinks will be INCREASING coverage for "the florists"...

Load of $%^%&#&...a strike against FTD any way you look at it...

- h.
 
We Just Did The Same Thing Herb!

And after checking what would happen to our bill, we cancelled all zips for .com except our home zip. We also cancelled all ASB listings and only kept our home listing. We have the only working mercury system in over a 50 mile radiys North and South, and a 75 mile radius East and West. By now FTD's feet should hurt from all the gunshot wounds!
Clark
P. S. we just cut over $100. off our monthly statement for the forseeable future!:musicband
 
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I just remembered to call them - it is per city, however.....
they automatically added one for me that I didn't ask for, perhaps zip code overlap. Without me even knowing about it unless I had called

I told them to un-automatically remove that sucker

Better check with them

I bet 90% of florists won't, and I bet they're counting on that.

Thank goodness for florist chat boards!
 
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