that was the arrangment that was there, then it should have been left there, and then you should have made one of your fabu arrangments
Wow. We've reworked and remade silks from banks, hotels, doctor's offices and other retailers. Quite often the jobs have come because we asked for them by pointing out that perhaps touch-ups, clean ups, fluff ups, etc... would extend the life of the designs.
Often times, the managers haven't even noticed what the flowers really look like since they're used to seeing them every day. When they stop and really take a look, most agree they're not a good reflection of their levels of professionalism.
Yes, we can replace, but often additions or refurbishments are more within the budgets.
Without being asked, I would have never commented on the arrangement. The person who gave it to the bank might have been simply a faithful customer who gathered some flowers from her garden and wanted to share them, or there could be other reasons for the arrangement and its presence in the bank.
The design was in silk. I'd definitely keep my opinion to myself if it was fresh and looked like a personal gift. OTOH, if the arrangement was fresh and placed in an entry (like a standing order) and the quality was poor, I'd find out who makes the buying decision and ask to bid on the order. That's what I call opportunity.
While I appreciate the other arrangement is truly ugly to us, as I said earlier, it isn't to the one who made it... seeing it change could indeed create hurt feelings.
V -
It sounds as if the silk was prominently displayed in a high traffic area. If I banked there and knew the Sr. management (as I do with our local bank), IMO there's nothing wrong with a low key inquiry about it.
Me: "Interesting design." *smile* "Was it a gift?"
Answer 1: "No, I had it in my house for years and just brought it here."
Me: "Wow, you've really gotten your full value out of it. If you'd ever like to have it refurbished and renewed just let me know." *business card comes out*
Answer 2: "Yes, my Mother made it for me only a few weeks before she passed on."
Me: What a lovely memory. Your mother must have been fond of flowers. *then smile and move on*
If the arrangement had a sentimental value, I'm sure the bank manager would have said so - and I'm equally sure the florist had enough sense to know how to talk to a person with whom she's likely done business for years.
Again, I see this as opportunity - and now Shannon has the opportunity to perform a miracle and make that design look attractive.
It will reflect well on everybody.