Another HAPPY Teleflora Customer??

[Eric S]

Sorry my post was incorrect and I just cleaned it up a little.

 

[FANCIES]

And the customer is...

 

[jamie]

These websites are about conflict, not solutions. I wouldn't expect much support.

 

[Eric S]

These websites are about conflict, not solutions. I wouldn't expect much support.

Especially when its not true.

 

[CHR]

Consumerist.com is owner by Consumer Reports, the most respected shopping advice magazine in the US. They do tend to sensationalize, yet the fundamentals of consumer advocacy remain firm.

Applause to Eric for attempting to follow up and get the real story. IIRC the person who forwarded the story to Consumerist was participating in the thread. Perhaps a post there to get more info and engage the buyer?

 

[Doug Munro]

we are way off topic here.......the "seller" of these flower orders are to blame......the filler of these orders are "stupid" to accept such nonsenses, and THEN attempt to deflect blame......this HAS to stop!

The reality is blame who you want on this one, the seller, the fulfiller, the grower, the delivery service, hell even the airline that carried the flowers from the farm......

The real issue is that the consumers see's this kind of disaster showing up on their doorstep far too frequently, and I suspect they don't really care about DOG's, OG's, WS's, Fulfillers, Florists For Change, or for that matter the weather in Colombia. They just want value for the money they spent, something that our industry as a WHOLE is doing a very poor job delivering in the last decade or so.

 

[BOSS]

As Doug said, this does happen too often... I think in the greatest percentage of cases, it involves someone delivering something they themselves did not sell directly. I'm not saying it's done on purpose(always), but dang, if I sold something to a customer, either on the phone, the web or in the store, I'd darn sure deliver what I sold. And without giving expectations I could not deliver.