Perhaps *some* mislead the customer about loan rates, but isn't it *really* the customer’s own fault, not theirs?
This is where you are wrong RC. Wrong wrong wrong. It is NOT the customer's fault, the customer was deceived. A customer, whether it be loans or flowers, don't have time to play Colombo for every action they make. A business can be liable for deceitful actions. That is why there are laws set up to protect consumers.
I see nothing wrong with, for example, JB online gathering. He is not being deceitful, just smarter than you and I. You have your website and gather orders from your phone book. When you type in your city name, state and florist, aren’t you concerned about gathering orders? If a customer calls your shop, because they found your site online, and wants you to wire orders to another state, are you going to turn that customer down? I doubt it.
Do most florists tell each customer that they can call the florist direct to save money? Why not? Isn’t keeping information from a customer, like a bad OG, a form of deceit? *shrug* Maybe, maybe not.
I give my customers the choice. You and most people here gather orders the old fashion way, which makes it "ok". JB is ahead of the game and he is wrong for evolving? Maybe we could hate OGs too if we came from an awesome established florist, like you have. Some of us smaller shops do what we can to survive. Like JB said, when the telephone came out, I am sure those florists were scowled at by the florists with just telegraph.
Why don't I OG like Bloomz? I have the know how and resources, but I will cut my nose, to spite my face before I give a WS $1. Most WS of this day are unethical in their practice towards their faithful florists and it makes me sick.
RC you are one smart cookie and we pretty much see eye to eye, but this s a great debate and I enjoy it. How do you send orders our RC if you don't have a WS?
When I say that we should all be gatherers, I mean from our local markets.
Rob, what about the people that live in another sate who want to send their Mom something on Mother's Day? Don't you want to gather orders on your website FOR local customers/potential customers too?
I still belive in the OGs and the dOGs.