The game grows again
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Audra
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Mikey the Flower Guy said:
*sigh* Richard called, the whole positive spin thing. As he explained the process to me, I said "Yea, like the FTD.com thing you were never going to do, right?" I agree with you, FTD does something that works and TF scrambles to duplicate. FTD puts out a red christmas bowl, TF does it year two - it's successful so they do it again and again and again. *shrug* Disillusioned, hell, I was disillusioned with them long before this little two-step.
Audra
I just talked to Richard myself - finally, after a couple days of phone tag.Audra said:
I've reserving broader opinion on TF until a couple things come together, but I was happy to let him know how I felt
Ryan
Audra
New Member
Infinite said:I just talked to Richard myself - finally, after a couple days of phone tag.
I've reserving broader opinion on TF until a couple things come together, but I was happy to let him know how I felt
Ryan
He called me, getting Richard to call back is challenging on a good day. I'll give him credit though, he is trying (some days he's very trying). Can't say I'm happy about this new TF.com thing but it doesn't surprise me.
Audra
flowerknife+us
New Member
My husband was about to make the phone call, when they called us to explain everything... I bet the woman who called us wished she never had... The talk in the board room will be interesting, I doubt anything will change but make that call and give them hell!!!
Knife's Wife
Boss, go ahead and say it... you deserve to say & others..." I told you so!" I have to say though it was good while it lasted (at least better)
Knife's Wife
Boss, go ahead and say it... you deserve to say & others..." I told you so!" I have to say though it was good while it lasted (at least better)
Sorry Missus C...won't do that...it's counter productive to the current state of affairs...flowerknife+us said:
But I will say this, maybe now we can all cross "lines", get rid of the FTD vs. TF debate and work together for the good of the industry as a whole, since now it is more obvious that the differences between "THEM" is a very fine line indeed, no matter which one does what!
flowerknife+us
New Member
find a florist
Is for paying ecommerse sites only.
The other change is purely outrages
The Teleflora.con change effects both the paying and non paying members.
Paying members did recieve the order at face value plus the service fee, less the processing fee.
The non paying members recieved the order at face value less the service fee.
Now both just recieve 80% of the face value.
2 conservations with a regional V.P. Roughy 1hr total. Covered alot of issues but not all of them.
Told them to expect alot of calls from angry Members.
Reiterated TOTOs favorite line about short term gain against long term profitability.
No Florist with only a quarter of a brain could consider this a good deal.
Have been lied to by them for 2 years. Even by the president, to my face, in less than 6 months time.
Time for the members to make calls. LOTS of calls.
I reminded them I left FTD because of what they did, as well as principle. Had no qualms of doing the same to them.
I guess the election is really over now.
p.s. That REO ROSE deal turned into another Sham real quick too.
Can one say that some people in high places have no respect for some 30,000 some independent business owners and the people they employ?
Is for paying ecommerse sites only.
The other change is purely outrages
The Teleflora.con change effects both the paying and non paying members.
Paying members did recieve the order at face value plus the service fee, less the processing fee.
The non paying members recieved the order at face value less the service fee.
Now both just recieve 80% of the face value.
2 conservations with a regional V.P. Roughy 1hr total. Covered alot of issues but not all of them.
Told them to expect alot of calls from angry Members.
Reiterated TOTOs favorite line about short term gain against long term profitability.
No Florist with only a quarter of a brain could consider this a good deal.
Have been lied to by them for 2 years. Even by the president, to my face, in less than 6 months time.
Time for the members to make calls. LOTS of calls.
I reminded them I left FTD because of what they did, as well as principle. Had no qualms of doing the same to them.
I guess the election is really over now.
p.s. That REO ROSE deal turned into another Sham real quick too.
Can one say that some people in high places have no respect for some 30,000 some independent business owners and the people they employ?
RC in Dayton and Cincinnati
New Member
It should also be pointed out that TF has been collecting customer information on every Teleflora hosted website since day-one. TF doesn't consider them your customers, never did. As far as TF is concerned anyone that has ever ordered on anybody's TF hosted site is THEIR customer.
Don't consider the above as fact. It is based on intuition. You make up your own mind.
Don't consider the above as fact. It is based on intuition. You make up your own mind.
K...the jury's still out on the RIO gig. BUT, I would ask, why it is such a big deal to those that are not involved in it?flowerknife+us said:
As to your other points, dang for a minute there I thought you were talking about FTD...
And you are right...more to come
flowerknife+us
New Member
Wow Boss, I'm suprised you'd ask that question...Just because we are not currently selling Rio roses does not mean that we were not trying to make an imformed decision about whether to do it in the future. It really concerns everyone, does it not?
Could really use that crystal ball about now!!
Knife's Wife
Could really use that crystal ball about now!!
Knife's Wife
Rhonda
Well-Known Member
I will say I was interested in the Rios....cost the same as the Opiums I buy for my standard red rose. Can't get them here and now that FTD is going to list them.......tells me.....never mind. Am sick and tired of the "branding" idea. You've got to be competitive and having the same rose as a shop in CA? who probably will sell them at least $20 more than me? (due to their location, lease, rent....ability to pay?) Have fun. I have holiday specials from a friend in the biz. Not codified just have them for locals who are looking and are my customers. Am done playing the game.
Yea, that was a "hip-shot"...sorry...but know this, there are some trying to work this thing out, and not every voice "here" was involved in the production...flowerknife+us said:
Yes, it does concern everyone, and RealFlorists everywhere, and the future health of our industry, as well as RIO in MY opinion...
And as to the cyrstal ball...nah... patience is all thats needed right now...there are a few big things coming that I know of...
And like I was told...just be patient....
Been too busy to read the board the last couple of days , haven't received this wonderful news from Teleflora , but when they try to get me to fill their .com orders , I'll promptly tell them to stick them , the same as I do with FTd.com
flowerknife+us
New Member
The law
The issue is if it is legal for them to do what they are doing given the history of their public statements.
I seem to recall several class action suits filed against some Auto manufactures and Insurance companies selling their services directly to the consumers at the expence of their dealerships and independent Agents.
with reguards to the consumer info. It could be a form of theft by a third party. Considering the Consumer would have no knowledge that a 3rd party would be intersepting the info for their use at a later date. There were times Teleflora was offering to send direct e-mail advertisments at the behest of the member. Being shop specific in its delivery. Even to the point of offering to do so with addresses submitted by the members to people who never purchased over the web site.
Just the time frame of the notification is a consern. For all practical purposses. The membership is recieving only 7 days written notification of the change. when the standard is generally 30 days.Not to mention the membership is generally stuck for 90 days.
The problem with getting an Attorney involved with the issue is the couple of grand one will spend just getting them to understand the Floral industry. Let alone getting them to do anything.
Point well made. One that wasn't taken up at the time.RC in Dayton and Cincinnati said:
The issue is if it is legal for them to do what they are doing given the history of their public statements.
I seem to recall several class action suits filed against some Auto manufactures and Insurance companies selling their services directly to the consumers at the expence of their dealerships and independent Agents.
with reguards to the consumer info. It could be a form of theft by a third party. Considering the Consumer would have no knowledge that a 3rd party would be intersepting the info for their use at a later date. There were times Teleflora was offering to send direct e-mail advertisments at the behest of the member. Being shop specific in its delivery. Even to the point of offering to do so with addresses submitted by the members to people who never purchased over the web site.
Just the time frame of the notification is a consern. For all practical purposses. The membership is recieving only 7 days written notification of the change. when the standard is generally 30 days.Not to mention the membership is generally stuck for 90 days.
The problem with getting an Attorney involved with the issue is the couple of grand one will spend just getting them to understand the Floral industry. Let alone getting them to do anything.
I'm not worried about data from the email marketing programs TF was running for its members. TF never saw that data, it went straight to the third party marketing firm. We do, however, need to be concerned about the customers that previously ordered directly through TF.com. I seem to recall evidence being found a few months back that TF was test marketing direct to those customers even more this announcement.
Surely someone in the industry has either a spouse or sibling or cousin or close friend in the legal profession who either has a basic understanding or is willing to learn without running the clock full time? It would at least be interesting to know if there is a case to be made? Somehow I doubt it, since filling TF.com orders is optional.
Ryan
Surely someone in the industry has either a spouse or sibling or cousin or close friend in the legal profession who either has a basic understanding or is willing to learn without running the clock full time? It would at least be interesting to know if there is a case to be made? Somehow I doubt it, since filling TF.com orders is optional.
Ryan
F. Lee Bailey...please stand up!
As I see it, there is simply no atty. that has knowledge of the plight...
Not so sure about that K...hell, Scott Peterson got Garagos, with full knowledge he would not get paid...at least in this case, there is pretty good potential that whomever the atty. is, that they will realize some form of payment...flowerknife+us said:
As I see it, there is simply no atty. that has knowledge of the plight...
Mikey the Flower Guy
It's a GREAT DAY to live, and love!
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None the less...
IF any proof arises from ANY source that TF has indeed been gathering an online database of YOUR (they claim these customers are THEIRS) shop to shop, or net to shop orders, or net to HQ to shop orders, there IS an immediate concern that ALL TF florists should recognize immediately...YOU'VE BEEN LIED TO!
As "ODD" as this may sound, a few REAL FLORISTS, recognized "gut" feelings about the florists industry, and TF in particular, and chose to go off in another direction..whether with FTD, or straight online, FSI, or some other form of order transfer.
I cannot claim that Teleflora has done something "BAD"
I CAN claim that Teleflora "PROMISED" NEVER to do what they are NOW doing.
I CAN claim that Teleflora MEMBERS took TF at it's word.
I CAN claim that many TF members have NO IDEA what this company is about to DO to them!
I CAN claim that UNTIL REAL FLORISTS tell TF to take a hike, Teleflora will launch a business that THREATENS the livelihood of it's OWN members.
I CAN claim that Teleflora will NOT succeed, because REAL FLORISTS WILL!
I CAN claim that Teleflora has basically "DUMPED" all it's REAL FLORIST TYPE staff, and is NOW after REAL FLORISTS POCKETBOOKS...DIRECT WITHDRAWL
You BE the judge....the "JURY" is waiting for YOU
IF any proof arises from ANY source that TF has indeed been gathering an online database of YOUR (they claim these customers are THEIRS) shop to shop, or net to shop orders, or net to HQ to shop orders, there IS an immediate concern that ALL TF florists should recognize immediately...YOU'VE BEEN LIED TO!
As "ODD" as this may sound, a few REAL FLORISTS, recognized "gut" feelings about the florists industry, and TF in particular, and chose to go off in another direction..whether with FTD, or straight online, FSI, or some other form of order transfer.
I cannot claim that Teleflora has done something "BAD"
I CAN claim that Teleflora "PROMISED" NEVER to do what they are NOW doing.
I CAN claim that Teleflora MEMBERS took TF at it's word.
I CAN claim that many TF members have NO IDEA what this company is about to DO to them!
I CAN claim that UNTIL REAL FLORISTS tell TF to take a hike, Teleflora will launch a business that THREATENS the livelihood of it's OWN members.
I CAN claim that Teleflora will NOT succeed, because REAL FLORISTS WILL!
I CAN claim that Teleflora has basically "DUMPED" all it's REAL FLORIST TYPE staff, and is NOW after REAL FLORISTS POCKETBOOKS...DIRECT WITHDRAWL
You BE the judge....the "JURY" is waiting for YOU
clay said:
OK, update on the top 3 highligted florists and the rotation. In checking to see how long the one florist would stay listed in the #1 position "because they had not recieved a Teleflora ecommerce order in 30 days", I noticed today that the #1 florst and another one are rotating back and forth between the #1 and #2 positions on each unique visit. Teleflora's web rep said that if 2 florists have not recieved a Teleflora ecommerce order in 30 days, they would do exactly that, flip flop between 1 and 2. If they had 3 florists not recieving orders in 30 days, there would be a 3 way flip flop. Kind of alarming that now 2 florists have paid an over-the-top $60/month fee and Teleflora ecommerce has not sent them one order.
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