The exact same as what you just said - the difference being the middle man of course. If you had a customer trying to purchase that directly from a florist who had a clue of some sort, it may turn out differently. If there was no middle man between the purchasor and me, I would try my best to explain why something is inappropriate. If that didn't work, I would send the requested item. There are certain times when someone's wishes outweigh my better judgement - if I felt that strongly about something being inappropriate I may still deliver, with a note explaining that the sender thought this was the best expression of their wishes for the recipient. We have delivered a spray to a home, but it was customary & common for their nationality to have a small shrine set up with flowers, photos, in the deceased's home - we found this out only by trying out persuasion on the sender.
As for the criteria, I will absolutely admit that it may change with the checkbook balance. We have delivered anonymous orders, though I don't like it. I explain to the sender that we will divulge, though I have one regular sender who I don't divulge..... I guess it depends upon my "judgement" at the moment - imperfect for sure, but that's the nature of the criteria. I do try to make my recommendations, to what is professional and appropriate, but I have learned my criteria aren't always what pays the bills. Hence the purple callas.
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