With my min at $40, and refusing the lowball orders and bs recip
es that are unprofitable, my avg wire is about$65. Setting a higher minimum with proper monitoring can get your avg even higher. We all must definitely monitor and can orders that would make no profit.
I guess my rant for the week is on minimums.
The only defense I have seen of late of the wire services, is that on a big order you can make money, and we suspend, turn off, refuse, ask for more, take the phone off the hook for the rest, which I would think is about 50% of the business they get.
I would love to be part of a reasonable wire service if it made any sense what so ever to do so. What is a customer on
this site to do if they want to send those $30.00 flowers somewhere. There are sites everywhere with low $ value products to compete with the drop shippers, customers want to buy it and send it somewhere else, but it seems that the most successful WS florists have high minimums that cause a HUGE CRACK in the system.
So it can't be defended that the current WS model is a good idea at all. Those low orders spool around until some sucker florist takes them and then goes out of business or, you know who is going to fill those orders?
The Supermarkets. They may not be delivering yet, but just wait for it! They already have
the biggest share of the walk in business. What's to stop them from starting to deliver. Anyone can get flowers delivered for $5-$10, so why not them? Who then will be the "preferred filler" of the WS?
It just makes the Bloomex and ProFlowers model look more and more inviting for both the wire services and the consumers. "Retail Florists are expensive" Yup.
Are the florists cutting their own throats? Time for a serious change, and though we are not a WS florist, this affects us too. Many believe that TFTD etc are the voice of the business. This need to change in a hurry if we are to survive.
1. Drop the minimums
2. Drop the excessive sending fees
3. Drop the wire services
This is a bit of a rant, and I don't mean to single out Heather at all. I am still waiting for good reason for the minimum, other than it's because the WS fees are so big and the 20% reduction to the order by the sending florist is too much, so we can't afford anything else. I have been dancing around this question for a few weeks on various posts already, so please enlighten me!!!