Star Alliance

Status
Not open for further replies.
Just my opinion

First to Rob. The idea of any "alliance" these days seems to be an impossible task. The major reason is you can't get any 3 florists to agree about anything, let alone 30,000 of them. Again, in my opinion, the idea is to get a concept going in one direction and get florists to join as it flows along. I don't mean to push IFA, but just taking that idea as the concept and solving the many little things that plague this industry and create a solid communication system within it for only florists could have all the benefits of an "alliance" you are talking about. Florists don't trust anything or anyone much anymore, so trying to sell them on getting behind anything is very difficult.

Steve has been talking about a national buying program and because I came from outside this industry, I too can recognize the advantages of large buying power. The problem is our industry is tied together by wholesaler and retailer. Any effort to buy direct or undercut the local wholesaler hurts them which inturn hurts us. I keep talking about a solid communication system as the basis for any change. What I mean by that is allowing florists to be their creative selves and provide them away to communicate that creativity between each other. RC, this year displayed pictures of their centerpiece arrangements for all of us to see. It gave me great ideas to do the same thing with items I already had. He built his centerpieces around the same base, just like TF arrangements and then basically changed the focal item and the flowers. They are NOT cookie cutter. Can you imagine if every florists had an internal system to display THEIR work <not pictures out of a book> at holidays with their pricing. Can you imagine if you could list or SHOW what each florist was offering for their $25 or $35 poinsettia or if their minimum arrangement is $25, a picture that shows what they do for $25 or $30. The WS can't do this, but technology is available to day that allows all of us to do very economically. All you need is a host and the hosts are already there. They just need someone to tell them which direction to go. We just need to take back control of our industry and have a vision for the future, not try to reconstruct the past! If florists than were able to promote the fact that only real florists can help you get the best values for your money, does anyone think that most consumers would still prefer to spend alot of time on the internet and then give their CC to whomever might be at the other end?
 
ROBSWF said:
The time is now for an alliance of retail florists. Motivated, results orientated, organized, and committed to rebuilding an industry in distress.

An alliance of few will target some. An alliance of many will be heard by most. An Alliance of most will effect All.

Can this be done? Or am I in a pipe dream?

On the first point, I concur....

On the second, I/WE are working toward that goal with FlowerChat and the Blog...

On the third...YES, it can be done...and no I don;t think it a "pipe dream" if it is, we are BOTH HAVING THE SAME DREAM!
 
Steve has been talking about a national buying program and because I came from outside this industry, I too can recognize the advantages of large buying power. The problem is our industry is tied together by wholesaler and retailer. Any effort to buy direct or undercut the local wholesaler hurts them which inturn hurts us.

Griff I am sure that problem could be solved I believe the mfgs would work with most wholesalers on such a program. It could be as simple as the wholesale merely provideing purchase figures from member florist to the particpating Vendors. And the rebates being sent to the marketing group.
 
Steve, I understand what you are saying, but the wholesalers aren't willing to provide ANY information to their vendors about THEIR accounts. RIO tried to get the wholesalers to provide them the name's their standing order accounts for RIO roses and the local wholesalers told them to blow it out of their xxx!
As was indicated earlier, no one trusts anyone anymore in this industry. Wholesalers are concerned that manufacturers are going to sell direct, such as Indiana Glass, and they aren't willing to share any information anymore.
 
Griff said:
Wholesalers are concerned that manufacturers are going to sell direct.
And this is the wave of the future. Truth is they will and are selling direct. This trend will only continue. That is why the time would be now for a buying group. Buying power is based on volume. Promised volume. Any company will sell to anyone with volume. In order to get the best price, all you have to do is pay your bills!!! The fruits are ripe for the picking!! All we have to do is put our heads together & come up with a plan. That would require working together for comon goals.
 
Time and time again...

even I have tried to set up large volume buying groups, and it has failed every time!! Currently, I buy for 2 other shops, and the 3 of us together do reasonably well, because we share all expenses....I can only IMAGINE what we could do with 5, or 10, or 30 or 100 shops all banding together!!
I've even gone so far as to speak to northern shops, about buying large volumes AND meeting them halfway to distribute product, but, alas, no luck!!
 
The power of many can in fact inflict change. Yes there is a lot of mistrust in this industry. But the rules on the play ground have changed. We need to go forward with a new vision some wholesalers will embrace it others won't some florist will embrace change others won't. But the one thing I know for sure is anything that does not change will in fact die. Its simply the law of deminision returns.

We have 4 wholsealers serviceing my market with supplies and none of them are getting rich at it. they are all looking for an edge one of them would surely sell out to get that edge.
 
No matter what the solution is long term one thing is certain all florist are not going to make it. Fact is we have far to many shops to far to little volume serviceing far to few customers. Rents are going up and insurance is going up coat of vehicles and employees is going up and yet the aver shop is doing somewhere around $225,000. a year. In my honest opion there is are two shops out there for the actual need of one. That is something we all have to consider.
 
I See

Marketing to the Consumer in the Market Place of Ideas was a big hit.

The 100% sales are already going to others who are actively engaged in that market of Ideas.

All Florist sales are 100% sales. Irreguardless of where they end up. And that pesky 20% Florist to Florist part of it isn't really going away, anywhere, any time soon. All your major competitors just re-directed a hefty percentage of YOUR old 100% sales. Using the Market place of Ideas

All their orders are "wire" orders.

I have no doubt that all that 50% considered "florist" business includes all those "competitors" sales figures. So how many of those 100% sales are you not getting now?

Sence I came to this board, I advocated not filling orders for our direct competitors. Only make the current system work for the Florists. Using that leverage to alter the mind set of those who run the service.

Most didn't like the consept or its methods. BUT after some 2 years or better. The Idea appears to be gaining some (????) traction because of how Valentines day falls.

Only in Scripture and Myth do "Individuals" destroy the Legions. Strengh in numbers serving their part in the style, training, and deployment are what wins the battles, that win wars.

Think BIG be BIG. Think Small...

Create a NEW BRAND. If others Industries can make the Old Look New. Why can't WE???

Where are the 15,000 florists who plan to be arround 10 years from now?
 
Griff said:
First to Rob. The idea of any "alliance" these days seems to be an impossible task.

Griff,
Thanks for your response. The reason for my post contains no hidden agenda. I feel the most serious problems facing our industry are much deeper than the flowers by wire mess. I find the falling of units to be the # 1 concern. As I posted earlier units = frequency. And frequency is exactly what retail florists need. I don’t believe it is possible to stop the order capturing machines that exist in our industry. Although their units are falling also. What are they doing to help correct their unit fall? They offer “value priced†items. Flowers from $19.95, add direct shipped goods and giftware just to hold onto margins. Pushing these types of orders through the traditional channels at the current discount levels will be the death of many that choose to fill them. I am not against value. We also offer our customers these selections. The difference is 100% sales vs 70% sales. As florists individually pull themselves further from the OG’s they will just find ways to continue to milk our industry under the title in which they operate “Online Floristâ€. Which we all know is a created self proclaimed name, that brings no value to our profession.

I feel there is a need for an organization by florists, for florists. An organization bringing independent ideas, marketing solutions, and growth strategies for florists. An organization of people who understand that the big 2 are not providing life support to retail florist, but feeding them a drug causing hallucinations. There are many issues larger than bringing new selection guides and stickers to market. We can not expect our service providers to see this. That is our responsibility. They merely offer us items they feel bring value. We make those decisions ourselves. Independence to me offers choice. Choosing what services I need and which ones I am willing to pay for. Not being forced to pay for those that offer no benefit to me in the form of membership dues and outdated, outrageous technology costs. My hopes are to have an independent corporative that is focused and able to offer value to anyone who elects to participate. Buying groups? Sure I am all for it. Is it possible? You bet. Will it work for everyone? Nope. But for those that see it as important, they know it will. With the exception of basic supplies, our products are all bought direct. At considerable savings. We all must realize that it is not only the retail florist segment changing. Wholesale, brokers and farms are changing. In fact they will most likely change before most that read this board. Those that don’t see this change coming will be left with little hope. I want, and our industry needs the smart to survive. Progressive, forward looking, positive, optimistic, quality and value orientated florists, which is what tomorrow’s florist customers are looking for. I plan on being around and serving all of those still willing to find what they have been looking for all along.

Rob
 
ROBSWF said:
I don’t believe it is possible to stop the order capturing machines that exist in our industry.

I do, no it will not be easy, it will require alot of talking to and educating all the REAL FLORISTS out there...but one florist at a time it can be done...
 
Dear Blue Mikey...

this is a long and arduous "transition" period, and I think what MOST of us are looking for is "tools" that bridge today's needs' and tomorrow's possibilities!!
the flower biz is in such disarray, that NOBODY can truly put their finger on what it is we need/might need to carry on!!
Hal is just trying to cover all the bases, it WOULD be prudent of the rest of our "vendors" to follow his lead!!
 
Funny

This is a like a Senate Confirmation hearing !!! WOW... Not one person has the answers Mikey but thanks for the Kudos. We at MAS work as a TEAM and include our users in our decission making process. Somethings are applicable some are not. Same as the alliance. The one common thing everyone in this discussion realises is our industry needs change sooner than later. If we can help facilitate that to the BENEFIT of ALL Florists including vendors we have done our part. Yes we like to make money also...Hopefully together everyone profits, INCLUDING THE CONSUMER !!
Thanks, Hal
 
Hal is just trying to cover all the bases, it WOULD be prudent of the rest of our "vendors" to follow his lead!!
And what would that lead be, Mikey?
Should flowerSoft, FAS, Visual Ticket and other independants try to join a different group of vendors offering similar services and form more "alliances"?<!-- / message --><!-- sig -->
 
George Simon said:
And what would that lead be, Mikey?

IMHO it would be a group of Real Florists taking the lead and working for the benefit of all.

<!-- / message --><!-- sig -->
 
FlowerSoft...

has long been an advocate for change, STILL, not much good to us here in Canada, whereby, MAS and Hal/his team have provided a Canadian Platform.
So, as an answer, for the time being, until this "mess" begins to settle, and there is some real clear sightlines, "vendors" probably have to look at being ALL things to ALL users (eg REAL FLORISTS), or be very specific in their customer custom requirements, and narrow their product user base.
I've used Theos FIS since 1987, and have upgraded to it's Linux Based Corona platform the last 3 years, and it WAS the Cadillac, and FIRST FLORIST specific operating system and software.
It has since fallen back, because it's price was apparently "TOO LOW" to be of any use(perception)..it's a GREAT system, and extremely secure.
The interesting part about FIS is, it was a fully operational and networkable platform as early as 1984, and was written to operate on BOTH sides of the border, and today, is MORE than capable of emailing and faxing invoices, and remote host to pc conferencing, SHOULD I CHOOSE to log it into the outside world.
 
So Mickey, to join this "alliance" you must sign-up with MAS or you can't do your transmitting of orders directly from your POS system, right?
Without including start-up costs, which are significant, do you know how much it costs to rent Mini-MAS each month?
I only know because I've received a couple of inquiries from Mini-MAS users, not because Hal has told me. :)
So if a florist already has technology in place, are they supposed to abandon it and go with MAS in order to join the "alliance"? Or can they join and keep using their existing technology and still be able to transmit orders electronically to the other "alliance" members? Do they have use the services of the other companies involved in order to benefit from the "alliance", or can they remain with their current service providers?
In other words, it will not be an easy decision for many florists to make and it might be a costly one.
In my opinion, what real florists have to do to survive is find ways to lower all their costs in order to be able to have a chance to compete with the OG, supermarkets and groceries stores. They are the ones taking customers away from you. I know some of you say that you don't want those customers, they can have them. However, they make up a very large percentage of the flower-buying public and ignoring them is a mistake. If you only want the customers that can spend $65 for a dozen high-quality roses, you are going to be leaving a lot of money on the table for the Proflowers of this world to pick up.
Real florists have to find a way to make money or at least break even on all the orders they fill, even if at only 73%, and volume might be the only way to do it. You don't make any money when your designers and drivers are standing around waiting for your next 100% order to come in.
 
Uncle....

I give.....(eg surrender).....
Happy Christmas to all my friends of the Orthodox faith.....we are closing early tonight, and will be closed tomorrow for the REAL CHRISTMAS (and to pay off my mortgage)
VESELIY SVYAT
 
Congrats Mikey, and to Sandy too...

And Best Wishes, from Sout-uv-da-boda
 
Status
Not open for further replies.