Teleflora's new "cookie cutters"

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You mean design does matter. ;) :>

Was the 1/2 dz basic-looking? Wonder if the response would have different had you repeated the design element (bear grass heart) in a taller red vase. Interesting.

Yes the 1/2 dz was a traditional basic rose arr. So you could very well be right that an added gimmick could have made a difference in the sale.

One observation, the cubes tend to be more popular with my female clientele. The words "how cute" were used a lot with the sweet thoughts bouquet.
 
I know this is a bit off subject but don't you find that the cubes are PITA to wrap & deliver, especially the 4" cubes, if not handled properly, sometimes the flowers can fall right out...of course there is a correct way to arrange these so that doesn't happen, but I find after being handled by drivers and recipients, these cubes can end up being a disaster...
 
I know this is a bit off subject but don't you find that the cubes are PITA to wrap & deliver, especially the 4" cubes, if not handled properly, sometimes the flowers can fall right out...of course there is a correct way to arrange these so that doesn't happen, but I find after being handled by drivers and recipients, these cubes can end up being a disaster...

I would agree that the wrapped present cubes are a PITA, but we have no problems with the normal cubed arr.'s. As you said yourself, it's all in the way they're designed.
 
Master J -

Neither Darrell's nor my shop needs to wrap arrangements. We don't have the extreme cold here and packaging designs up in warm weather just makes them cook faster. ;)

It's an expense we're really glad NOT to have.

Oh that's what he was referring to, sometimes I forget about geographic locations. :dunce
 
Master J -

Neither Darrell's nor my shop needs to wrap arrangements. We don't have the extreme cold here and packaging designs up in warm weather just makes them cook faster. ;)

It's an expense we're really glad NOT to have.

You lucky ducks!!!

I spend a fortune on packing alone :(

...still, even if you dont have to wrap it, I still think 4" cubes are tricky for drivers to deliver, how do you keep them from moving around on the drivers truck, unless you are using the Seminole...

Even when the weather is nice, I still like to use a box that holds the vase in place and keeps it from tipping over, it's also nice for recipient to have a box on the vase , so they can transport it home from work...

Oh, we are also in a delivery pool and have 50 other drivers handling our packages :( So wrapping is neccesary no matter what the weather is :(

Wow, if I never had to wrap, that would be awesome! I 'm coming to the west coast to hang with D & CHR!

PS- sorry Bloomz, for hijacking your thread!
 
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Bloomz, I know another florist whose shop is close to mine who does not use his own images. His designers can knock out some gorgeous stuff, but he acknowledges his and his staff's inability to photograph them well. He, as you do, spends a lot of his time on other things, and seems to be going to the bank very regularly with deposits. He designed his own website, and I believe that is a huge bonus for him. He definitely knows what his customers like, and he produces that for them.

I, on the other hand, reluctantly admit that my website did not produce well for the shop for Valentine's Day. Most of our Valentine's specials that were shown there had been photographed by me. We usually have a lot of JH designs on the website. They sell better there, and I do firmly believe that it is because of my poor photograph skills.

I have, BTW, a degree in Fine Arts and have taken some photography classes with a 35mm camera, but now use a digital. I should know how to photograph our designs better, but I simply cannot at this time. The eyesight is not as good as it once was with a camera. Hiring a professional to come in & do our photos for us is out of the question financially right now.

I thank you, as always, Bloomz, for sharing your knowledge here. I love the fact that you do not fear taking a road less traveled.

Thank you Connie for your candidness (pun not intended)

The road less travelled just applies here in flowerchat cuz because I challenge the status quo of hating wire services and everything to do with them to the point of ignoring the best product they have for us - cutting edge professional product photos of appealing best selling products.

I think I'm taking the road more travelled based on successes of the gorillas selling these products.

No, but I do hope you regret the snarky jabs about unique products being all about ego.

Noticed you didn't address unless you consider a groan as 'addressing'. So much for spirited debate...

Sorry I thought I owed you one, if I miscounted I apologize.

No I didn't address those examples cuz everything has exceptions. But I'll bet the casino cash that the cookie cutter images outsell the in house specials...except on the couple sites that have no wire images (Winstons)

My point repeatedly ad nauseum is the millions of orders placed for these products, and these are the orders we complain have been "stolen from us by the wire services". They're not doing to badly with them.

Know why? Cuz they know about consumer appeal.

BTW lest anyone be confused, I do consider Cathy a friend of mine - we've visited each others shops, broken bread together, and I've been to her and helped with her excellent costing show. As well as both my sister and my wife taken greatly valued training from Phil.

I have the utmost respect for the Hillen-Rulloda design team and would liek to say again - would that other shops have that much talent, or - name recognition. I would be sorely disappointed if they didn't use their own product images.

But on the point of mass appeal to the public at large, we disagree on this point, and quite possibly always will. Until they stop selling for me - this is what I believe, and I do think it is helpful information to share.


Sorry....but aren't a lot of the posts on this board ego driven? Let me be the first then to admit - mine are. I do know quite well there are better uses of my time than arguing points like this repeatedly, and I do notice that only one of your examples even bothers to sign up at places like this. They're probably too busy selling flowers, like I wish I was.

So we snark each other - no malice intended...

If they only have wire service images, I try not to send to them, I have no clue if they can design or not. Forget the fancy stuff, can they do a mixed arrangement or funeral spray and do a decent job of it? This has nothing to do with design style, there are too many places that have no clue, I would be embarrassed if my customer got a mess, and I have seen pics posted that back me up. Amen to that post.

Trish

Well this is one example where that theory fails - we can do high style with the best of them, and do on the occasions it is requested. And in our city, every florist has wire service images, at best. Bad criteria perhaps?

Now I do know that any florist should be able to make a roundy moundy arrangement, bt have any of you seen the news or the QA photos from TF...

I have seen many an arrangement on the news usually at MD or VD that was supposed to look like a picture on the web and then look at the design and it so isn't even close...or the QA photos in your TF statement, how they even let those shops still be memebrs is beyond me....

So people do like to see your own work a small amount of people...

I am not totally against my own pictures and it is part ego that I would want my pictures to sell over TF, but I'll be @@@@ed if I am going to sacrifice sales and take a chance on putting all my own images up and not sell a darn thing..

Sad ain't it?

But please believe me when I say that IF I thought I would get more orders, either local or wire outs - I would be all over it.

I just strongly feel there's way more important things. I ain't chancing that either - until they quit selling.

My cubes are so popular that I now plan to dedicate a whole section of them on my website. I believe that Teleflora already has done this.

You mean design does matter. ;) :>

With you it does, cuz your entire life is built on it.:yourock:

The rest of us, not so much...


By the way - I just got our first complaint on the Polka Dots and Posies because it didn't look like the picture (the all around thing got us).

This is out of probably 3 or 400 sales of it.

Total Proven Best Seller Cookie Cutter

Yum.
 
I have a design question.

How do you keep everything in place when designing in cubes?

I like the flowers looking like they are spilling over. How do you keep them from flipping out?

Also, out of curiosity how much does a 4" cube arrangement go for?

I can tell you how I do it. I make a grid of waterproof floral tape 2 across each way. It sure helps. I use this method with any wide mouth or short containers. The flowers stay where I put them and won't flip out. And you can still insert so they are spilling out.
 
Randy - I also use a grid tape - I use the Smithers Oasis CLEAR 1/4 inch tape. I do two strips across and two strips opposite direction creating a grid of nine holes across the top of the cube. ( it should look like a tic-tac-toe grid ) I also secure that grid by running a strip around the outside top edge of the cube.

It also helps to place your foliages first - especially if it is a multi-stem/branch foliage like seeded eucalyptus, tree fern, plumosus, or similar. Then place your flowers - smallest to largest. if you use a filler material like caspia, gypsophilia, waxflower, etc. - I place that in after the foliage, then I move to the next biggest stem, and so forth, with my focal flowers being placed last.

The reason for moving from smallest to largest is that the stems of the foliage, combined with the stems of the filler, combined with the grid tape....give you a secure network to hold larger flowers in place.
 
You can also create it as a small handtied and drop into the vase. The problem with that is security.....Honestly, I have not been able to find a more secure method than using the gridding.
 
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I have a design question.

How do you keep everything in place when designing in cubes?

I like the flowers looking like they are spilling over. How do you keep them from flipping out?

Also, out of curiosity how much does a 4" cube arrangement go for?

you can also wind a skinny piece of curly willow inside and it can create a nice stable grid for your flowers.
I use this with my 6" bubble bowls- .. the stems of the willow are very sturdy and design is fast. also there is the added visual interest of the branches under the water.
for me the tape isn't as secure (especially with me! ha ha) and I hate the thought of my customer trying to get that tape off after.
you can get the look of flowers spilling out with different foliages- seeded euc, pitt, or flowers- alstromeria is a fav of mine.
 
I have a design question.

How do you keep everything in place when designing in cubes?

I like the flowers looking like they are spilling over. How do you keep them from flipping out?

Also, out of curiosity how much does a 4" cube arrangement go for?

Randy, I can't exactly answer your question, I deliver 'em, I don't design 'em. But I can tell you that my designers do not usually use tape. I do know they bend bear grass or curly willow into the cube and interlock the stems. It is rare that the flowers become disheveled upon delivery. When there are less flowers involved, then they do grid tape and works like a charm. For the sweet thoughts, they use oasis.

Most of our cubes are 4" and most are priced at $40+
 
I just went out and looked cuz the wife is making one right now...

She used curly willow curled up in the bottom of the cube.

My employee just told me when I was gone in January every time one went in the cooler it sold to the first person that walked in.

Guess we best be keeping putting them in there.

But our don't look exactly like the picture, ribbon is pink dots on white and she's using 3 or 4 long stem pinks (cut short) instead of the spray roses.

They look better than the picture. And it's in a 5" cube, not 4".

I love runaway best sellers!

Yum
 
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I have been trying to market my own designs on my website, noone wants them...why, I have no idea. The designs are nice, I take an OK picture, My customers love them when they get them in their house, they are what have been growing my business for 3 years, but they are never picked online...The tf arrangements far outsell the rest....

Because your site is selling pictures, not the arrangements themselves. TF-template website (or any other e-commerce florist sites) is invariably designed to sell pictures.

If you play this game (selling pictures), better be good at photography, or you can't win. If you aren't good at photography (or web design for that matter), you are fighting a battle in which your strengths don't count. So you lose.

What you really want is to choose a battle in which your strengths must count. Your website should "sell" things like your design skills, experience, personality, professional passion, etc. TF-pictures don't do this.

Here's what I would do. I would discontinue the TF website. Build a website only with your information, bio, past accomplishments, your family pictures, design examples, even your voice PR. No WS images.

I guarantee you (well, I can't, but you know what I mean) that your site will fly. It will become an icon of your business, because as I see it, *you* are THE business in your shop. Why should you contaminate that with someone else's pretty pictures?

Here's an encouraging news for you. Our site isn't pretty-looking nor a true e-commerce site. It's intended as an info site with full of personality but with a limited e-commerce capability. Visitors on our website cannot click on any particular picture to order; they are forced to choose among arbitrary design styles.

You might think that this format won't sell anything. Actually, we have a good conversion rate (~5%).
 
Thanks inferno and Ricky!

Does anyone else do it another way? I hate taping and gridding and I usually catch the tape with a flower stem ripping it off the vase.
I hate taping or gridding. Besides the extra time it takes, it leaves a residue on the vase which cheapens it to me.

So, I make a greenery bouquet and use a mini electrical tie. This wonderful design of mixed greens makes a lovely grid and no flowers will come out of it. Everyone I have shown this to prefers it over gridding.

Carol Bice
 
Carol,

I think our problem is the number and weight of some of the flowers we like using, such as hydrangea. They are so top heavy they can lift, flip or bounce the entire arrangement out of the cube. We pretty much gave up on cubes and use 6" bubble bowls where the lip seems to help keep everything in place.

I do like the hand tied greens idea and will try it, especially on other vases.

RC
 
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